1 Who We Are
GYOLeads LLC is a lead generation and referral company. We operate educational websites that provide information about health insurance options and connect consumers with licensed, independent health insurance brokers and agents.
We are not a licensed insurance company, insurance agent, or insurance broker. We do not sell, underwrite, or bind insurance coverage. We do not provide insurance advice. Information provided on our Sites is for general educational purposes only.
Our Sites are operated from:
Phoenix, AZ 85064
privacy@gyoleads.com
2 Information We Collect
2.1 Information You Provide Directly
When you submit a form on any of our Sites, we may collect:
- Full name
- Email address
- Phone number
- Mailing address or ZIP code
- Date of birth
- Household size and income information
- Gender
- Tobacco use status
- Health conditions, medications, or medical history (where provided voluntarily)
- Insurance coverage preferences
2.2 Information Collected Automatically
When you visit our Sites, we and our service providers may automatically collect:
- IP address and general geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URL
- Device type
This information is collected via cookies and similar tracking technologies. See Section 8 for cookie details.
2.3 Information From Third Parties
We may receive information about you from third-party sources such as data providers, analytics platforms, or co-registration partners, which we may combine with information you have provided directly.
3 How We Use Your Information
We use the information we collect for the following purposes:
- To match you with licensed health insurance brokers or agents who can assist with your coverage needs
- To prepare or facilitate preparation of health insurance quotes
- To communicate with you about your inquiry, including by phone, email, or text message (subject to your consent)
- To operate, maintain, and improve our Sites and services
- To comply with applicable laws and regulations
- To detect and prevent fraud or abuse
- To analyze usage and improve user experience
We do not use your information to make automated decisions that produce legal or similarly significant effects without human review.
4 How We Share Your Information
4.1 With Licensed Brokers and Agents
Our primary purpose is to connect you with licensed health insurance brokers. When you submit a form on our Sites, your information — including any health-related information you provide — will be transmitted to one or more licensed brokers or agents who will use it to contact you and prepare a quote.
By submitting a form on our Sites, you consent to this sharing. Brokers who receive your information are independently responsible for their own privacy and data handling practices.
4.2 With Service Providers
We share information with vendors who help us operate our Sites and business, including:
- Form and CRM providers (e.g., HubSpot)
- Web hosting and infrastructure providers
- Analytics providers
- AI and chat technology providers
- Email and SMS communication platforms
These vendors are contractually required to use your information only as directed by us and to maintain appropriate security standards.
4.3 Other Disclosures
We may also disclose your information:
- To comply with a legal obligation, court order, or government request
- To protect the rights, property, or safety of GYOLeads LLC, our users, or the public
- In connection with a merger, acquisition, or sale of all or a portion of our business
- With your consent for any other purpose
5 Health-Related Information
Some of our Sites allow you to voluntarily provide health-related information (such as medical conditions, medications, or tobacco use) to help brokers prepare more accurate quotes. We treat this information with heightened care:
- It is collected only with your explicit consent at the point of submission
- It is shared only with licensed brokers for the purpose of preparing your quote
- It is not sold to data brokers or used for advertising purposes
- It is stored using industry-standard security measures
You are never required to provide health-related information to use our Sites. If you prefer not to share this information online, you may contact a broker directly.
6 Consent to Be Contacted
By submitting a form on our Sites, you expressly consent to be contacted by GYOLeads LLC and/or licensed insurance brokers and agents at the phone number and email address you provide, including by:
- Telephone calls (including prerecorded or artificial voice messages)
- Text/SMS messages (including automated messages)
This consent is not a condition of purchasing any product or service. Standard message and data rates may apply to text messages. You may opt out at any time by replying STOP to any text message, clicking unsubscribe in any email, or contacting us at privacy@gyoleads.com.
7 State-Specific Privacy Rights
We notify you in the event of a breach of your personal information per Arizona Revised Statutes § 18-551 et seq.
Under SB 220, Nevada residents may opt out of the sale of personal information. We do not "sell" personal information as defined under Nevada law.
Under the UCPA, Utah residents have rights to access, delete, and opt out of processing. Contact us within 45 days of a verifiable request.
Our Sites are not currently targeted at California residents. CCPA inquiries welcome at privacy@gyoleads.com.
To exercise any of these rights, contact us at privacy@gyoleads.com. We will respond to verifiable requests within 45 days, with a possible 45-day extension.
8 Cookies and Tracking Technologies
Our Sites use cookies and similar technologies to:
- Remember your preferences
- Analyze traffic and usage patterns
- Enable certain Site functionality
Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of our Sites. We do not currently respond to browser "Do Not Track" signals, but you may opt out of analytics tracking by adjusting your browser settings.
We do not use cookies to serve behavioral advertising to users of our Sites.
9 Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is generally retained for up to 24 months unless you request deletion earlier.
Health-related information is retained only as long as necessary to complete the broker referral process, after which it is deleted or de-identified.
10 Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information. These include encrypted data transmission (HTTPS), access controls, and contractual security requirements for our vendors.
No method of transmission or storage is 100% secure. In the event of a data breach affecting your information, we will notify you as required by applicable law.
11 Children's Privacy
Our Sites are not directed to children under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe we have collected such information, contact us at privacy@gyoleads.com.
12 Third-Party Links
Our Sites may contain links to third-party websites, including HealthCare.gov, Medicare.gov, and state agency sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
13 Artificial Intelligence Tools
Some of our Sites include an AI-powered chat assistant to help answer questions about health insurance options. Conversations with this assistant may be processed by a third-party AI provider (Anthropic, Inc.) subject to their privacy and data handling policies.
14 Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Reviewed" date at the top of this document reflects when the Policy was last updated. We will post any changes on this page and, for material changes, may provide additional notice (such as a banner on our Sites or an email to users who have provided their address).
Your continued use of our Sites after any changes constitutes your acceptance of the updated Policy.
15 Contact Us
For questions, requests, or complaints regarding this Privacy Policy or our data practices, contact us at:
Phoenix, AZ 85064
privacy@gyoleads.com
We will respond to all privacy inquiries within 30 days.